Refund policy

Products may be returned under the following conditions:

• The customer must notify Taylor Lighting within 14 days of receipt of the delivery that they wish to return the product. Returns cannot be accepted 15 or more days after delivery. Customers must notify us via email lightingwarehouse@wackyscarpet.com. We will confirm receipt of your notice within 24 hours on weekdays and 48 hours on weekends. A customer service representative will provide you with instructions for returning the product using a Return Goods Authorization number. Returns will not be accepted without a Return Goods Authorization number.
• The product must be in its original packaging, must not show signs of installation (no cut wires or scratches), and must be in resaleable condition.
• The product must not have been part of a custom order, purchased from our clearance section, or discontinued by the manufacturer.